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第四百九十六条 格式条款是当事人为了重复使用而预先拟定，并在订立合同时未与对方协商的条款。
Article 496
A standard clause refers to a clause formulated in advance by a party for
repeated use which has not been negotiated with the other party when concluding
the contract.
采用格式条款订立合同的，提供格式条款的一方应当遵循公平原则确定当事人之间的权利和义务，并采取合理的方式提示对方注意免除或者减轻其责任等与对方有重大利害关系的条款，按照对方的要求，对该条款予以说明。提供格式条款的一方未履行提示或者说明义务，致使对方没有注意或者理解与其有重大利害关系的条款的，对方可以主张该条款不成为合同的内容。
Upon concluding a contract, where a standard clause is used, the party providing
the standard clause shall determine the parties’ rights and obligations in
compliance with the principle of fairness, and shall, in a reasonable manner,
call the other party’s attention to the clause concerning the other party’s
major interests and concerns, such as a clause that exempts or alleviates the
liability of the party providing the standard clause, and give explanations of
such clause upon request of the other party. Where the party providing the
standard clause fails to perform the aforementioned obligation of calling
attention or giving explanations, thus resulting in the other party’s failure to
pay attention to or understand the clause concerning its major interests and
concerns, the other party may claim that such clause does not become part of the
contract.
第四百九十七条 有下列情形之一的，该格式条款无效：
Article 497
A standard clause is void under any of the following circumstances:
（一）具有本法第一编第六章第三节和本法第五百零六条规定的无效情形；
(1) existence of a circumstance under which the clause is void as provided in
Section 3 of Chapter VI of Book One and Article 506 of this Code;
（二）提供格式条款一方不合理地免除或者减轻其责任、加重对方责任、限制对方主要权利；
(2) the party providing the standard clause unreasonably exempts or alleviates
itself from liability, imposes heavier liability on the other party, or
restricts the main rights of the other party; or
（三）提供格式条款一方排除对方主要权利。
(3) the party providing the standard clause deprives the other party of its main
rights.
第四百九十八条 对格式条款的理解发生争议的，应当按照通常理解予以解释。对格式条款有两种以上解释的，应当作出不利于提供格式条款一方的解释。格式条款和非格式条款不一致的，应当采用非格式条款。
Article 498
Where a dispute arises over the understanding of a standard clause, the clause
shall be interpreted in accordance with its common understanding. Where there
are two or more interpretations of a standard clause, the clause shall be
interpreted against the party providing the standard clause. Where a standard
clause is inconsistent with a non-standard clause, the non-standard clause shall
prevail.
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